Heather Ferrari

We moved from Colorado to Amherst and had a great experience working with Heather. Heather helped us look in a wide (and changing) radius for homes, was able to prioritize when under a time constraint, and leveraged local connections to get us great information and service. Virtual showings can be hard but Heather was quick to let us know about smells, lighting, and other "feeling" aspects that video calls can't convey. She often paused the call to record and send us a video of areas where reception was poor (basements). In talking to other folks after our move we have found out that there were several things that Heather did for us to make the transition smooth that they did not get from their agents. One example is that Heather sent us an email about two weeks before closing that detailed the utilities to be set up and a timeline (including options when available). I would happily recommend Heather to friends and family that were moving to this area.
(Amherst, MA)

"I am a local real estate business owner and broker myself. So I work with a lot of real estate professionals. I simply cannot say enough positive things about Heather Lattuca Ferrari. She is one of the most professional, skilled, knowledgeable, considerate, and helpful people I have ever worked with, and certainly the best Realtor. She went the extra mile in multiple situations where that really helped me. She used her own personal contacts and resources to make sure that everything went as smoothly as possible. I am truly blown away by how incredible my experience with her was. I plan to use her services for all of my future real estate needs."

"Heather is a realtor like none other. She led us through buying our dream home in Pelham as we were simultaneously selling in an incredibly difficult process in another state. Heather got to know our whole family, advised us carefully and wisely, held our hands through some really tough moments, and walked us into our new home. Time and time again, Heather reminded us that things will work out exactly the way they need to. And she was right. Working with Heather means you will always be accepted for who you are (queer, parenting wild kids, stressed, all of it is welcome!), never feel like a burden (no question is too many), you will always be heard, and you will land exactly where you need to. The icing on the cake of our time with Heather was that she quite literally knows a guy for everything imaginable in the area, so you can count on her seeing you all the way in the door. We cannot recommend Heather enough."

"Heather was absolutely wonderful and made our home buying journey so much easier! And so much more pleasant! She helped keep us focused and was so proactive about giving us information and keeping the process moving forward. I recommend her highly!!"

"Communication was great, answered questions immediately and honestly. Guided us through the whole process during an emotional time. Worked well with buyer?s agent during negotiations."

"Heather was amazing! She made the process easy and safe. She worked extremely hard to get us the best deal. She was attentive and friendly. I would highly recommend!!!!"

"Heather was fantastic from start to finish. She is high energy, hard working and enthusiatic about selling homes. Heather was always professional and continually shared her knowledge of the sales process. She lined up all the services we needed (handyman, fire inspections, septic, etc...) to make the sale a success. She made a challenging process as easy as it possibly could be."

"Heather was always available to show me a property as soon as possible. She asked the listing agent good questions and checked the property out herself. She definitely looked out for me as a first time homebuyer and was very helpful and supportive. Heather handled a lot of the communication. She answered all my questions and got me whatever information I needed. She was enjoyable to work with!"

"We moved from out of state and needed someone very well plugged into the market, our needs/wants, and our timeline?Heather exceeded all expectations. To add to the complexity, there's limited inventory in Amherst (which is where we wanted to move). Heather first took the time to fully understand what our goals were, she was a true pro keeping us informed of this unique market, and we always felt secure that she always had our best interests in mind and worked tirelessly to assure we got the best possible place. She kept us informed every step of the way, navigated the competitive market with expertise, and always had our best interests at heart. She?s as good of an agent as you?ll find, and thanks to her dedication, we found the perfect home?we couldn?t be happier! Heather's amazing, the best realtor we've worked with!"

"Heather was a joy to work with on the sale of our house. As we had already moved abroad, Heather was instrumental in coordinating renovations, contractors, and the many showings once our house was listed. Heather made an otherwise stressful process into a seamless (and really fun) experience. She was responsive, communicative, proactive, a thoughtful listener, walked us through the process with expertise and patience, and handled a zillion local logistics on our behalf. We would recommend her in a heartbeat! (Full transparency, we are thrilled that our house sold so quickly -- but we miss our weekly/daily check ins with Heather!)"

"It was a pleasure working with Heather. She is very knowledgeable with the Amherst area. She is proactive and easy to communicate with. I would work with her again without a doubt. Highly recommend Heather to anyone who?s looking for a buyer agent!"

"It was such a pleasure working with Heather to sell our home. She guided us through every step of selling our home of 20 years. We benefited from her deep real estate knowledge from well-honed years of experience as an agent. Add an abundance of kindness and she was exceptional to work with on our journey, especially through the inevitable stressful moments as we balanced downsizing, selling, and building a house in another state. She listened to our needs, and continually stayed in contact with us through emails, texts, phone calls, or whatever was necessary to make our sale as painless (and fun!) as it could be. If you are searching for a realtor you can stop your process now, and call her! Heather, thank you so much for all you did to help sell our home!"

"We had the pleasure of working with Heather Ferrari as our realtor during the sale of our home, and we cannot express enough how grateful we are for her exceptional service and dedication. From the moment we engaged her services, Heather demonstrated a deep understanding of the market and a genuine passion for helping us achieve our goals. Heather's enthusiasm for our home was infectious. She truly seemed to love the property as much as we did, recognizing its unique qualities and potential. Her keen eye for detail and ability to highlight the best features of our home played a significant role in attracting potential buyers. Throughout the entire selling process, Heather provided invaluable assistance at every step of the way. She guided us through the preparations, offering valuable recommendations for contractors, painters, cleaners, and other professionals who all delivered excellent results. Heather's extensive network of contacts proved to be an asset, ensuring that we had access to reliable and skilled individuals who helped us showcase our home in the best possible light. Heather's expertise in pricing and market analysis was evident as she helped us determine the optimal listing price. Her in-depth knowledge of the local real estate market allowed us to set a competitive price that attracted a high level of interest from potential buyers. We had multiple over asking offers after the first showing. When it came to negotiations, Heather's skill and experience truly shone. She expertly navigated the offers and guided us in choosing the right one. Her ability to communicate effectively and advocate for our best interests resulted in a smooth and successful transaction. We never felt pressured and always felt that we were heard. Heather's guidance during this phase alleviated much of the stress associated with selling a home, and we felt confident in her expertise throughout the entire process. In summary, Heather Ferrari is an exceptional realtor who made selling our home a breeze. Her genuine enthusiasm, extensive network, market expertise, and outstanding negotiation skills set her apart from the rest. If you're looking for a dedicated, knowledgeable, and proactive realtor who will go above and beyond, we highly recommend Heather. She will make the selling process seamless and deliver outstanding results."

"We were first time home buyers trying to move from California with a wavering budget and a lose commitment to buy vs. rent. We initially met with a different realtor we didn't connect well with, but we reached out to Heather Ferrari due to a referral. Heather met with us the next day and clarified the timeline, process, and her role to us, all while our 18-month old daughter fussed and babbled in her office. We were immediately relieved and happy to have found her! Throughout the process, she was always straight with us but confident and very quick to understand our needs and questions. She made everything very easy and coordinated all of our viewings, inspections, and even some home improvements remotely - always one step ahead of us and happy to explain the ropes. We are now thrilled with our Amherst home and look forward to seeing more of Heather, because she has been so kind and pleasant to work with."

"Heather Ferrari helped us buy our Springfield, MA investment property. With her being based in Amherst, I wasn't anticipating her willingness to go everywhere we were looking, but from Springfield to Pittsfield, Heather was always up to the challenge. Honestly, Heather is exactly the real estate agent you need in a competitive market. She is diligent, responsive, thoughtful, has next level negotiating skills, and, what I appreciated most, persistent. So, so, so, so many times listing agents would take forever to respond, but Heather stayed on top of them, and it gave us a competitive edge."
Michele

"Heather Lattuca Ferrari is as amazing as any realtor can possibly be. Heather's knowledge of the area, her infinite, mind boggling energy, close attention to her clients' needs and hopes, up-to-the-last-second market intelligence, and willingness to go the extra mile every day, all the time, with noconditions and no complaints, are astonishing. If you want an ADVOCATE who is rigorously attending to your best interests with no limits on how much time and energy she will dedicate to you, Heather is the one for you. Heather is, literally, the Ferrari of realtors."
Mike

"Heather Ferrari exceeded all our expectations. She was knowledgeable about every step of the process and made buying a home enjoyable. Her tenacity in representing us resulted in a very favorable deal on a brand new renovated property. She ensured no detail was over looked in the closing process. We could not be happier. We will absolutely work with Heather again when the opportunity arises and highly recommend her services to anyone in need of a Realtor. She is value added to any team and definitely someone you need on yours."
Michael

"We LOVED working with Heather. She not only took the time to get to know us and our family's needs, but she also knew the area extremely well and gave us her honest thoughts and opinions so we could make a fully informed decision. She also went above and beyond to help us get to know the area given we were relocating from out of town, and responded to every message we ever sent (and there were a lot). When it came time to submit our offer, she helped us understand the pros and cons of various features, and used her negotiating skills to vouch for us as buyers and ultimately get our dream home. We can not recommend Heather highly enough!"
Alicia

"It was an absolute pleasure working with Heather for buying our first home! Right from our first conversation, she made us feel comfortable with this seemingly daunting task. We highly appreciated her sound advice, honest feedback and her being always available. In addition, she recommended excellent teams to work with, which helped make the entire buying process very smooth, and enabled us to find and move into a new house within 4 months in this incredibly tough market!"
Harish

"Heather is a joy to work with. She is well organized, knows the industry, and does her job well. Her greatest asset, however, is her empathy. Indeed, she understood our needs and customized her approach accordingly. She will make herself available but will never be pushy, as she genuinely cares about her clients. We wholeheartedly recommend her."
Miao

"I recently worked with Heather to buy my first home. Although I was inexperienced and the market was absolutely crazy, she made it an enjoyable experience. Heather was knowledgeable, communicative and educated me throughout the process. It really helped me be confident in the decisions I was making and navigating the Boston market."
Steven

"As a first-time homebuyer, I had so many questions and was mystified by the entire home buying process. Heather Ferrari not only always answered my questions, in words I could understand no less, but she had endless patience since I needed most things explained more than once. Heather was also greatabout picking up the phone and taking the time to talk something through when it was clear I was confused rather than sending just a quick email or text. I cannot thank Heather enough for sharing all of her time, patience, and expertise with me. She was so kind and fun throughout this stressful process, and I cannot thank or recommend her enough!"
Samantha

"Heather helped us find our first home and made the whole process enjoyable! She was a great resource from start to finish, communicated openly, and was very knowledgeable. Heather went above and beyond to answer our questions and we would highly recommend her as a buyer's agent!"
Rujuta

"Heather was the best agent we could have asked for. She was knowledgable, patient with our many questions, very responsive, and full of great advice. She made the tricky Boston real estate market both fun and relatively painless to navigate which is no small feat. We always felt like she had our best interest at heart. She surrounded us with a great financial and legal team that worked together seamlessly. Whenever we decide to buy again, we will definitely be working with Heather!"
Abby

"Heather is amazing! Super knowledgeable, friendly and straightforward. She did a wonderful job at helping my husband and I buy our first home in this crazy market. We couldn't recommend her more!"
Sandra

"My husband and I recently purchased our first home, thanks in no small part to Heather's amazing help! She was with us every step of the way, from viewing, to inspection, to negotiating, and beyond, and we were fortunate to get the house we wanted with essentially no hiccups (and below asking price!). She is extremely knowledgeable, responsible, and responsive (all of our anxious questions were answered in less than 24hr if not instantly). We'd highly recommend her to anyone looking to purchase a house, especially if it's your first time!"
Nova

"Heather was the best agent for our family and our ambitious out-of-state move. Having only 2.5 months to find and close on a new home, all during COVID, we needed an agent who we could trust. After a brief first phone call, it was clear that Heather understood the home and neighborhood that we were seeking. We spent a week with her, touring neighborhoods and a number of homes. After we returned to DC, Heather made it a priority to visit listings for us - she is an expert at bringing listings to life via FaceTime and video. We could not have found our beautiful, new home in a FANTASTIC neighborhood without her. Heather has our full endorsement and our sincerest thanks!"
Jessica

"Heather Ferrari was absolutely wonderful to work with. We can't recommend her enough! She was very knowledgeable of the local market, set up many house hunting tours and gave us excellent advice to make our offers more attractive to the sellers. If it wasn't for that advice, we wouldn't have won outon the house we ultimately purchased. She was always timely in following up on our questions, gave us some excellent recommendations for our new town and was so much fun to work with. She's awesome!"
Jim

"We bought our first house in Watertown with Heather's help! She was very professional and personable from the very beginning. She was always available to answer our questions (which were many and varied as first time homebuyers!). She is willing to discuss every detail of the process at length and provide frank and honest opinions which helped guide a path forward for us (even during the challenging pandemic times). She was very tactful in putting offers in and following up with the seller's agent. She was also able to provide us with great references in creating a strong team for the home-buying process. Her great knowledge drawing from both her professional and personal experience was insightful and greatly helped guide our decision making. We thoroughly enjoyed working with her and would certainly recommend her to everyone! We are sure we will continue to stay in touch and would undoubtedly work with her in the future."
Aabhas

"Heather was amazing to work with, and within 3 months, we were able to get the horn of our dreams in a very competitive market (greater Boston area). She is not only a savvy agent, with excellent insight into local lenders and neighborhoods, she is very personable and takes the trouble to get to know and understand the buyers. My husband and I were first-time homebuyers and a little nervous. Heather and her team were courteous and highly professional, and the process from end-to-end was smooth. We are now preparing to move into our home, and we are thrilled with the outcome. Don't hesitate if you are looking for a great buyer's agent who can help you navigate a challenging real estate market in a high-demand neighborhood."
Sahang-Hee

"Heather was fantastic to work with from start to finish. She's knowledgeable, helpful, responsive, and honest. She was always open about problems and prioritized doing her job ethically. We started out with really no clue what we wanted in a home and she helped us figure out what we were looking for. She spent time on our search every single weekend. We worked with her while she adapted to the turmoil of Covid, and she made it look easy, though we know there were a lot of adaptations she had to make. She demonstrated consideration for both us and the sellers through a difficult closing (difficult because of pandemic shut downs). She established a consistent line of communication and good rapport with the seller's agent, and we felt she always had our best interests in mind. She negotiated incredibly well, getting us a fantastic price. She checked in with us often, and we found ourselves really comfortable trusting her to take action without us having a lot of oversight. Throughout the entire process, she was honest when she didn't know something and asked questions of others to find out more. We cannot recommend Heather enough!"
Kate

Heather is the consummate pro for the most discerning clients. She quickly won our confidence, listened, took ownership, went the extra mile, and was always precise in her answer! If she did not know, she was upfront with us then did thorough and timely research on our questions While showing us multiple targeted properties Heather Is genuinely passionate about helping people achieve their goals and she facilitates and follows-through effectively. Thank you Heather. You STAND OUT head and shoulders above the 10-20 "seasoned" realtors who wasted our time with lip service and little value-add.
Rizwan

"It is my pleasure to work with Heather: buying a house is not easy decision, with Heather around it is super enjoyable with less stress. She has a lot of knowledge of the market and works with a highly organized office team. She is always really responsive and willing to help out. We truly appreciate her hard work and kindness to make it happen as expected. Later on if we need real estate agent, I will contact with Heather for sure."
Shangtao

"Heather was such a wonderful person to have guiding us through our first home purchase. Heather was there every step of the way, from the initial property viewings all the way to follow ups after moving-in. Heather hand held us as we were being patient and helped us to move forward with an offer when we were ready. Heather had tons of great contacts for inspections, lock changing, lawyers, etc. that she offered and even when we found someone else whom she had not worked with before, Heather was quick to acquaint herself with the new person and follow up on our home buying process. If we could give her 6 out of 5 stars, we wouldn't hesitate."
Sean

"A friend of mine referred me to Heather and I couldn't have asked for a better real estate agent. Working with Heather was great, not because everything was easy and simple; it was hard and arduous process. Buying a home for the first time isn't easy, nor should it be. Heather helped my better understand the process and educated me. We disagreed from time to time, but she always offered wise counsel. She communicated with me effectively and efficiently, keeping me up to date with any news and/or changes and she was easily accessible through multiple forms of communication. I don't plan on needing a real estate agent anytime soon, but if I did I would Heather again!"
Minot

"Heather went above and beyond to help me find the property. She was very easy to work with and listens to what you are looking for. Her honesty and patience are better than some other realtors. Heather will always help you find the answers. I would certainly recommend Heather to my friends and family."
Ching

"Heather helped us find our current home. We found heather to be very easy to work with and sincerely wanting to understand what we are looking for and help us find the right home. Unlike some realtors who try to push their clients in some direction, heather was never pushy and let us have the time we needed. She was also good working with the sellers agent, establishing a good rapport with them and gathering information from them which was useful to us (buyer). Overall I would certainly recommend heather to anyone without hesitation."
Gopakumar

"Heather made this process incredibly smooth. I was a first-time buyer and she guided me through every step. She had recommendations for people to use at every stage of the process but was never pushy about using her people. She was communicative both proactively and in response to all of my questions. Could not have hoped for a better experience."
Sam

We can't thank Heather Ferrari enough for helping us find our forever home in such a tough market. She was curious about our priorities and honest about the properties and neighborhoods we saw. It was nice to work with a "local"; her knowledge of the area and network were really helpful in the housing market but also just enjoying the Amherst area in general. We would highly recommend Heather and are happy to have a local friend in perpetuity.
Erin

"Heather was wonderful, from the first meet until the last signing. She made everything seemless for us."
Adam Martin

"This was a unique listing that was going to take a unique buyer and Heather did not hesitate to take the challenge head on. I was very lucky to have her represent me in this sale and I plan to work with her again... and again."
Thomas Crossman (Belchertown, MA)

"Heather was exceptional in meeting all of our needs and requests!!!!!"
Salvatore DiNardi (Columbia, SC)

"My agent was very knowledgeable, optimistic, patient and always looked out for my best interest. I would highly recommend my agent and look forward with working with them in the future."
Carl Lounder (,)